Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our online casino platform. We are committed to transparency regarding data collection practices and ensuring your gaming experience remains secure and personalised while complying with UK data protection regulations including GDPR and PECR.
1. What Are Cookies
Cookies are small text files stored on your device when you visit our website. These files contain information that helps us recognise your device during subsequent visits, enabling us to provide enhanced functionality and personalised gaming experiences. Cookies play a crucial role in maintaining secure sessions, remembering your preferences, and ensuring our platform operates smoothly.
Similar technologies include web beacons, pixel tags, and local storage objects that serve comparable functions to traditional cookies. These technologies help us analyse user behaviour, prevent fraud, and deliver targeted content relevant to your gaming interests.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration | Examples |
| Strictly Necessary | Essential for website functionality and security | Session/12 months | Authentication, payment processing, fraud prevention |
| Functional | Remember preferences and enhance user experience | 30 days – 2 years | Language settings, game history, deposit limits |
| Analytical | Collect usage statistics and performance data | 13 months – 2 years | Google Analytics, game performance metrics |
| Marketing | Deliver personalised advertisements and promotions | 30 days – 13 months | Targeted bonuses, affiliate tracking, retargeting |
3. Purposes of Cookie Usage
We utilise cookies for various legitimate purposes essential to operating our online casino platform effectively. Primary functions include:
- Maintaining secure user sessions and preventing unauthorised account access
- Processing payments and protecting against fraudulent transactions
- Remembering responsible gambling settings and deposit limits
- Personalising game recommendations based on playing history
- Delivering relevant promotional offers and bonus notifications
- Analysing website performance and identifying technical improvements
- Ensuring compliance with anti-money laundering regulations
- Supporting customer service interactions and live chat functionality
4. Third-Party Cookies
Our platform integrates with various third-party service providers who may place their own cookies on your device. These partners help us deliver comprehensive gaming services, payment processing, and marketing activities.
Third-party cookies may originate from:
- Payment processors facilitating secure transactions
- Game developers providing slot machines and live casino content
- Analytics providers measuring website performance and user engagement
- Advertising networks delivering targeted promotional content
- Customer support platforms enabling live chat functionality
- Identity verification services ensuring regulatory compliance
Each third-party provider operates under their own privacy policies and cookie practices. We recommend reviewing their respective policies for detailed information about data handling procedures.
5. Managing Your Cookie Preferences
You maintain full control over cookie settings and can modify preferences at any time through multiple methods. Our cookie management tools allow granular control over different cookie categories while preserving essential functionality.
Browser-specific cookie management instructions:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Site permissions > Cookies and site data
- Internet Explorer: Tools > Internet Options > Privacy tab
Please note that disabling certain cookies may impact website functionality, including the ability to access your account, process payments, or maintain responsible gambling settings.
6. Legal Basis and Consent
Under UK data protection legislation, we process cookies based on various legal grounds depending on their purpose and functionality. Strictly necessary cookies operate under legitimate interests for security and service provision, while optional cookies require your explicit consent.
You can withdraw consent for non-essential cookies at any time without affecting the lawfulness of previous processing activities. Consent withdrawal will be implemented prospectively and may require clearing existing cookies from your browser.
We maintain detailed records of consent preferences and regularly review cookie usage to ensure continued compliance with evolving privacy regulations and industry standards.
7. Updates and Contact Information
This Cookie Policy undergoes regular reviews to reflect changes in technology, legal requirements, and business practices. Material modifications will be communicated through prominent website notifications, ensuring adequate notice before implementation.
For questions regarding cookie usage, data protection practices, or exercising your privacy rights, please contact our Data Protection Officer through designated channels. We are committed to addressing inquiries promptly and transparently, maintaining your trust in our gaming platform.
This policy was last updated to ensure continued compliance with UK gambling regulations and data protection standards, reflecting our ongoing commitment to responsible gaming practices and user privacy protection.